OpenAI’s ChatGPT. Photographer: Andrey Rudakov/Bloomberg
When Apple Inc. introduced its artificial intelligence platform last year, it made one thing clear: There wouldn’t be a homegrown chatbot. Instead, the company teamed up with OpenAI to integrate ChatGPT into the Siri voice assistant, letting users access what it calls “world knowledge” without building a product in-house.
Since then, Apple’s top software and marketing executives have dismissed the need for a chatbot, arguing that consumer interest is limited. They’ve also pushed back against the notion that this missing element shows Apple is falling behind in artificial intelligence. Internally, some leaders in the company’s AI group have even expressed skepticism about ChatGPT-style tools altogether.
But the reality is...