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How AI Is Changing Search Behaviors | Three Studies on Digital Twins and Synthetic Users

Nielsen Norman Group <alertbox@nngroup.com>

August 18, 2:30 pm

How AI Is Changing Search Behaviors | Three Studies on Digital Twins and Synthetic Users
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ARTICLES

How AI Is Changing Search Behaviors

By Kate Moran, Maria Rosala, and Josh Brown • 9 Minute Read

Our study shows that generative AI is reshaping search, but long-standing habits persist. Many users still default to Google, giving Gemini a fighting chance.

Evaluating AI-Simulated Behavior: Insights from Three Studies on Digital Twins and Synthetic Users

By Raluca Budiu • 12 Minute Read

AI-simulated users can fill in missing data and predict population-level trends. They perform better when they are based on extensive contextual information.

VIDEOS

Preference Testing for Assessing Visual Design

By Megan Chan • 5 Minute Video

Preference testing is a tool to evaluate multiple design variations, helping you make informed decisions that align with your brand and resonate with your audience.

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