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AI Prototyping in Real Design Contexts | The Edge Cases that Break Hearts (And Products)

Nielsen Norman Group <alertbox@nngroup.com>

October 27, 3:29 am

AI Prototyping in Real Design Contexts | The Edge Cases that Break Hearts (And Products)
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ARTICLES

Good from Afar, But Far from Good: AI Prototyping in Real Design Contexts

By Huei-Hsin Wang & Megan Brown • 9 Minute Read

AI prototyping tools follow general directions but lack the judgment and nuance of an experienced designer.

The Edge Cases that Break Hearts (And Products)

By Laura Klein • 9 Minute Read

Edge cases aren't rare; they're real life. Design for messy situations like name changes, shared accounts, and bad actors from day one.

VIDEO

AI Strategy: 3 Key Questions

By Caleb Sponheim • 5 Minute Video

A strong AI strategy is built by answering those three essential questions honestly. What is our core business? Are we chasing real value or just perception? And what specific problem are we actually trying to solve?

NEW PODCAST

Designing for Millions of Users 

(feat. Jay Dutta, Global Head of UX, Deutsche Bank)

In this episode, Jay Dutta—Global Head of UX at Deutsche Bank—shares how designing at scale isn’t just about reaching millions, but about preserving depth: of empathy, culture, and context. Jay reflects on why he’s drawn to complex, broken systems and how those environments offer the richest opportunities for impact. 
Watch on YouTube

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