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Humanizing AI Is a Trap | Why Most Product Teams Aren't Really Empowered

Nielsen Norman Group <alertbox@nngroup.com>

January 12, 6:30 pm

Humanizing AI Is a Trap | Why Most Product Teams Aren't Really Empowered
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ARTICLES

Humanizing AI Is a Trap

By Caleb Sponheim • 8 Minute Read

LLMs humanize by design. Adding personality/emotion amplifies risk. Design real tools, not fake friends.

Why Most Product Teams Aren't Really Empowered

By Laura Klein • 10 Minute Read

Although product teams say they're empowered, many still function as feature factories and must follow orders.

VIDEO

Stop Misrecruits: Add Foils to Your Screener

By Rachel Banawa • 4 Minute Video

When creating screener surveys, use fake answer options – called foils – to spot misrecruits before they join your study. Learn how to craft foils that protect your data and catch cheaters early.

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