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Excelโ€™s immortality โšก, how Stripe crafts quality products ๐Ÿ˜Ž, observations on PMF ๐Ÿค

TLDR Product <dan@tldrnewsletter.com>

October 8, 10:05 am

TLDR Product
Microsoft Excel is still an essential tool today despite the rise of modern data tools and technologies. Its features make it irreplaceable 

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Together With Paragon

TLDR Product Management 2024-10-08

Tutorial: Build a RAG AI Application with external contextual data in 3 days using Paragon, LlamaIndex, and Pinecone (Sponsor)

Customer context is critical when building AI features into your SaaS app. And that context lives across hundreds/thousands of your users' external files and apps (documents in Google Drive, Slack messages, etc.).

To ingest all of this data is critical, but it also means your engineering team will be tasked with building many integrations, taking them away from core product work.

But with the right tech stack, your engineers could ship production-ready AI features much faster. This tutorial covers the step-by-step process of building a RAG AI chatbot application that:

  • Enables users to connect their Google Drive, Notion, or Slack accounts
  • Ingests data from these applications to make it available for RAG
  • Retrieves relevant context from these systems to answer queries at runtime

Read the tutorial or watch the video walkthrough here

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News & Trends

Is Excel immortal? (9 minute read)

Microsoft Excel is still an essential tool today despite the rise of modern data tools and technologies. Excel's features, like its flexibility and simplicity, make it irreplaceable for many users.
The art of a successful launch (5 minute read)

To achieve a successful startup launch, founders must focus on three essential pillars: narrative, timing, and distribution. A compelling narrative should clearly define the startup's identity and value proposition, while careful timing ensures alignment with market readiness and business goals. Effective distribution strategies leverage various channels and community engagement to maximize visibility and impact.
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Opinions & Tutorials

Inside how Stripe crafts quality products (9 minute read)

Craft involves the mastery and effort behind creating something, while quality reflects the output, focusing on utility, usability, and aesthetics. At Stripe, craft and quality are essential in delivering user-focused products that balance functionality and beauty to drive customer satisfaction and business success.
Chat, breathe, and reflect (2 minute read)

In dynamic and uncertain situations, it's crucial to reduce communication layers, increase the frequency of information exchange, and be prepared to handle ambiguous data, even though this requires more effort and coordination. For leaders, trust, cognitive flexibility, and team morale are essential to make these efforts successful, while individual contributors should avoid self-blame and focus on finding areas where they can improve information flow and sense-making.
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Resources & Tools

Writing OKRs cheatsheet from Microsoft (5 minute read)

To write effective OKRs, start by defining clear, qualitative objectives and measurable key results that align with your business goals while ensuring the actions required to achieve them are actionable and meaningful. Review and refine your OKRs by asking critical questions about their necessity and sufficiency, ensuring they are focused, aligned, trackable, transparent, and stretch the organization forward.
How to get started with user-generated content (9 minute read)

To effectively get started with user-generated content, businesses should focus on building a content marketplace by engaging existing users to create high-quality contributions while tracking key supply and demand metrics. Initially prioritizing demand through strategic distribution, such as integrating UGC into the user experience and showcasing creators, will enhance engagement and ultimately lead to sustainable growth and organic word-of-mouth.
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Miscellaneous

Inside the secret school for the world's best founders (40 minute read)

Avra is a selective program akin to a "doctoral program" for startup CEOs that helps growth-stage entrepreneurs by teaching them how to scale their businesses and build executive teams. Backed by a $350 million venture fund, Avra redefines venture capital by offering educational support first, then investing in a small selection of its graduates, focusing on post-Series A startups.
The Fed is bringing the punchbowl backโ€ฆ what happens to SaaS and AI multiples now? (4 minute read)

There is an inverse relationship between interest rates and software multiples. While recent rate cuts may boost investor sentiment for SaaS companies, fundamental weaknesses in growth and profitability metrics may temper this optimism. As interest rates decline, uncertainties about the future valuation of SaaS stocks persist, leading investors to question whether multiples will normalize to historical averages or remain at lower levels due to these fundamental challenges.
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Quick Links

10 uncommonly useful observations on product-market fit (2 minute read)

Achieving PMF is a gradual process driven by organic growth, user feedback, and iteration speed, with a focus on continuously refining fit as markets evolve.
Stop thinking big (2 minute read)

PMs should start by solving small, specific problems in a micro niche, like building a CRM for wedding photographers, before gradually expanding to multi-niches and adjacent markets.

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Thanks for reading,
Ellen Le & Sinan Zhang


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