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Wedge strategies in AI appsπŸ§€, when data and anecdotes disagreeπŸ“ŠπŸ“š, product hierarchy⭐

TLDR Product <dan@tldrnewsletter.com>

October 18, 10:05 am

TLDR Product
Millions of small businesses waste time sorting unstructured data to qualify customers. LLMs are now solving this "messy inbox" problem β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ  β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ β€Œ 

TLDR

TLDR Product Management 2024-10-18

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News & Trends

Elon dreams and bitter lessons (15 minute read)

By 2020, SpaceX had significantly reduced costs and transformed the space industry. Elon Musk's vision for fully autonomous, low-cost Tesla vehicles that rely on AI and camera technology, which contrasts with competitors like Waymo's more hardware-reliant approach, aims to revolutionize cities and achieve Level 5 autonomy.
The messy inbox problem: wedge strategies in AI Apps (5 minute read)

Millions of small businesses waste time sorting unstructured data to qualify customers. LLMs are now solving this "messy inbox" problem by automating data synthesis, streamlining top-of-funnel tasks, and initiating downstream workflows, reducing the need for manual work.
A culture of good decision-making (9 minute read)

This article outlines techniques for improving decision-making processes in organizations, including the ACID model for defining decision roles, the "disagree and commit" approach, and avoiding outcome bias by judging decisions based on the information available at the time, not their results. It also covers the importance of using evidence, algorithms, and fostering group dynamics to make decisions more efficient and less influenced by hierarchy.
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Opinions & Tutorials

When the data and the anecdotes disagree, the anecdotes are usually right (6 minute read)

Anecdotes and direct experience should be prioritized over aggregate data in decision-making. Park Conrad of Rippling and Jeff Bezos of Amazon both show how digging into specific instances and ground-level truths often reveals insights that data might miss, helping correct flawed metrics and uncover underlying issues in business operations.
Navigating the stages of the product life cycle (5 minute read)

Understanding your product stage is essential for strategy, team organization, and goal-setting. After achieving market fit, focus on growth while maintaining a fast learning pace. During maturity, prioritize retention as competition intensifies, and prepare for the next phase by introducing new offerings before decline sets in.
The only measure of PM success is the success of your product (5 minute read)

Many product managers emphasize "outcomes over output" but often focus more on processes than results. True success comes from delivering user, customer, and business value. Product managers should prioritize outcomes, adapt processes to their context, and ensure their work drives product success.
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Resources & Tools

Why 2025 Will Be the Year of Multi-Tenant Analytics, and What This Means for B2B SaaS (Sponsor)

Every SaaS product is becoming an analytics product β€” at least, that's what users expect. Can you deliver? Multi-tenant analytics present an opportunity to add new ARR, improve customer happiness, and increase stickiness. Join the Qrvey webinar to get the blueprint for delivering a compelling analytics experience to your customers. Save your spot
Creating a product hierarchy (7 minute read)

Instead of focusing on a product in isolation, consider the broader portfolio where it resides. A well-structured product hierarchy aligns teams around customer needs, guiding product strategy, marketing, and messaging. By organizing from categories to features, teams can execute independently yet stay aligned on market goals.
PM career booster: develop your go-to-market skills (6 minute read)

Product managers are increasingly expected to own or contribute to GTM strategies, as their skills are essential for both product development and driving customer adoption. By understanding the GTM process, including conversion optimization and sales efficiency, PMs can significantly impact the success of their company's marketing and sales efforts, particularly through PLG strategies.
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Miscellaneous

Why founders should understand the worldview of bureaucrats (5 minute read)

Bureaucrats who prioritize job security and risk aversion can hinder innovation, particularly for startups or leaders pushing new ideas. To succeed in selling to them, it's essential to use social proof, minimize the perception of risk, and understand that their decisions are often driven by defensibility rather than innovation.
Train your creativity like an Olympic athlete (5 minute read)

Adopting the mindset of an Olympic athlete can transform your creative process. Like athletes, focus on smart strategies by prioritizing consistency over intensity and recognizing the value of rest. Structure your creative practice with daily sessions to build skills, establish weekly rhythms to balance intensity and recovery, and implement seasonal cycles to foster long-term growth.
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Quick Links

Types of debt that product teams tackle (2 minute read)

Product teams face multiple types of debt, from tech and product debt to marketing, pricing, and organizational debt.
Where's the generative AI ROI? Start with the supply chain (4 minute read)

The supply chain industry is plagued by outdated communication methods, leading to errors and inefficiencies.

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Thanks for reading,
Ellen Le & Sinan Zhang


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