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Rhetorical Triangle | AI Must Solve Problems | Course Discount

Nielsen Norman Group <alertbox@nngroup.com>

November 11, 3:31 pm

Rhetorical Triangle | AI Must Solve Problems | Course Discount
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ARTICLES

The Rhetorical Triangle for Stakeholders: Make Your Point and Get Your Way

By Taylor Dykes • 6 Minute Read

Ethos, logos, and pathos can help you get buy-in from stakeholders.

AI Features Must Solve Real User Problems

By Kate Moran • 4 Minute Read

AI features must solve real problems, not be implemented for novelty. Unnecessary AI chatbots and features can harm rather than help users.

VIDEOS

Should UX Be in Sprint Reviews?

By Sara Paul • 3 Minute Video

UX should be included in an Agile scrum team’s Sprint Review to share knowledge that can improve product strategy, answer tricky stakeholder questions, and increase visibility for UX work.

Types of Surveys to Run Throughout the Design Process

By Maddie Brown • 5 Minute Video

There are lots of types of UX surveys. Which one to use depends on your research goal and where you are in the design process.

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